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Description
WiiM Pro Plus StreamerWiiM Pro Plus WiiM turns your home audio system into an internet connected streaming system, so you can conveniently enjoy all your favourite music. Stream through the powerful WiiM Home app with multiroom compatibility, or use external apps via Apple AirPlay 2, Google Chromecast, Spotify Connect, TIDAL Connect, Roon Ready, DLNA, and Alexa Cast. The WiiM Pro Plus is the first in the lineup to feature an upgraded DAC (digital to analog converter) for
WiiM Pro Plus
WiiM turns your home audio system into an internet-connected streaming system, so you can conveniently enjoy all your favourite music. Stream through the powerful WiiM Home app with multiroom compatibility, or use external apps via Apple AirPlay 2, Google Chromecast, Spotify Connect, TIDAL Connect, Roon Ready, DLNA, and Alexa Cast.
The WiiM Pro Plus is the first in the lineup to feature an upgraded DAC (digital-to-analog converter) for significantly better audio quality when connecting to your system via the RCA output, making it a hassle-free, cost-effective solution that delivers great sound.
It also includes a convenient Bluetooth remote control, featuring one-touch preset buttons and optional Alexa voice control compatibility.
Pro Plus Upgrades
Premium AKM Hi-Fi DAC
Get the most out of your music when connecting to your receiver, amplifier, or powered speakers using the analog stereo RCA output. A significant upgrade from the basic DAC found in WiiM Mini and WiiM Pro, the WiiM Pro Plus features the latest generation AKM 4493SEQ DAC. This high-precision, low-jitter DAC achieves an enhanced level of low distortion and wide dynamic range thanks to AKM’s Velvet Sound Technology. Combined with an ultra-low noise clock, power supply, and careful PCB layout, the result is far better sound quality from the analog output of WiiM Pro Plus. It's the perfect choice for Hi-Res audio streaming, satisfying music enthusiasts with superior sound.
Get the most out of your music when connecting to your receiver, amplifier, or powered speakers using the analog stereo RCA output. A significant upgrade from the basic DAC found in WiiM Mini and WiiM Pro, the WiiM Pro Plus features the latest generation AKM 4493SEQ DAC. This high-precision, low-jitter DAC achieves an enhanced level of low distortion and wide dynamic range thanks to AKM’s Velvet Sound Technology. Combined with an ultra-low noise clock, power supply, and careful PCB layout, the result is far better sound quality from the analog output of WiiM Pro Plus. It's the perfect choice for Hi-Res audio streaming, satisfying music enthusiasts with superior sound.
ADC for Line Input
WiiM Pro Plus also features an improved analog-to-digital converter, for superior sound quality when connecting devices like turntables, CD players, or other wired music sources to the line input. You can then send this digitized signal to other WiiM streamers for multi-room vinyl and CD playback.
Remote Included
The WiiM Voice Remote is included with WiiM Pro Plus. Use this remote to control music playback, volume, mute audio, and launch your presets with one button. Since it uses Bluetooth, no line-of-sight is required. The remote also features a microphone for optional Alexa voice control.
WiiM Home App
Multiple EQ options
Control all your music and devices in one place. We support many popular music streaming services directly in our WiiM Home app, giving you control without the need to jump into to other music apps. You can also view your own music library stored on your NAS or local device, adjust EQ, set music alarms, and more using the app. Directly integrated services in the WiiM Home app include:
- Spotify
- TIDAL
- Qobuz
- TuneIn
- Amazon Music
- SoundCloud
- Calm Radio
- Radio Paradise
- Roon
- ...and more (availability of streaming services varies by country)
Direct streaming options
High-Res audio
Multiroom audio
Forget about cumbersome, unreliable, and low-quality Bluetooth connections. WiiM provides higher audio quality, superior range, and preserves your smartphone's battery compared to streaming over Bluetooth. With WiiM, you can continue using your favourite streaming apps directly over Wi-Fi thanks to flexible compatibility with external protocols including:
-
Apple AirPlay 2: Stream almost any audio you're hearing on iPhone, iPad, Mac, or Apple TV to one or multiple audio devices at the same time. Use Siri on your device to control music selection, volume, and playback.
-
Google Chromecast: Stream nearly anything from one of thousands of Chromecast-enabled apps to one or multiple audio devices at the same time. Use the Google Assistant in your phone, speaker and TV to control music playback.
- Spotify Connect: Use your Spotify app as your remote for WiiM and stream directly from the Spotify Cloud.
- TIDAL Connect: Use your Spotify app as your remote for WiiM and stream directly from the Spotify Cloud.
- Alexa Cast: Play music with other Alexa devices in a group or use voice to control it from another Alexa built-in device.
- DLNA: Use WiiM Pro as your DLNA receiver and stream music from your own cloud server, PC, or NAS drive.
- Roon Ready: Use your Roon app as a remote to control music playback through WiiM.
WiiM devices provide the capability to play Hi-Res lossless audio contents from supported streaming services, up to 192kHz, 24-bit audio output — the same as what most artists are recording in the studio.
Easily build your multiroom sound system with multiple WiiM devices. Playing music across your whole home with perfect audio synchronization and seamless device control is possible with the WiiM Home app. Thanks to careful hardware, algorithm, and software optimization, we can achieve less than 150 nanosecond (0.00015 second) synchronization accuracy across speakers on the same wireless network. You can also pair WiiM with your existing AirPlay 2 speakers, Amazon Echo, and Google Home devices for a brand-agnostic multiroom setup. WiiM Pro Plus even supports audio sharing from various audio source inputs to WiiM components in other rooms, making it versatile enough to handle almost every music listening configuration including multi-room vinyl and CD playback.
Delay calibration
Every connected receiver or speaker may have different audio path latency due to different hardware, software, and digital signal processing. To maintain the synchronization of every WiiM component, we measure the audio path delay automatically through the WiiM home. By leveraging an on-device microphone and proprietary algorithm, the entire audio path latency is measured and used to maintain perfect audio synchronization in wireless multi-room playback.
Two-way Bluetooth
Bluetooth is still built into WiiM for your convenience. Stream any audio from with a direct wireless connection to your smartphone, tablet, computer, or other device. Thanks to bi-directional Bluetooth, you can also stream from a WiiM streamer to your Bluetooth headphones for private listening.
Season to your listening tastes by applying multiple equalizer options including 26 preset EQs, bass/treble adjustment, 10-band graphic EQ, and parametric EQ.
Gapless playback
Precise gapless playback is essential to a seamlessly listening experience, particularly when listening to live albums and classical music from front to back. With precise gapless playback, playback timing is guaranteed to be identical to the source. WiiM Pro Plus uses two decoders to remove extra samples at the beginning and end of each file and combines them, so there's no delay from track to track. This works for supported music services and music on your phone or local network.
Simple setup
It's easy. Plug WiiM Pro Plus into the wall for power, and connect it to your music system. Download the WiiM Home app, then follow the in-app guide and start streaming music in minutes.
Specs
Included Accessories
USB Wall Power Adapter
USB Type-C Power Cable
Digital Optical Audio Toslink Cable
RCA to RCA stereo cable
User Guide
Dimensions
Weight
400g (14.1 oz)
Audio Input
1 x SPDIF in Optical
up to 192kHz/24-bit
1 x Analog RCA Line input
2 Vrms
192 kHz/24-bit
SNR 106dB
Audio Output
1 x Analog RCA Line output,
1 x Digital optical (SPDIF) output,
1 x Digital Coaxial output,
up to 768kHz/32-bit
Internal DAC IC
AKM4493SEQ
SNR (built-in DAC)
120dB
THD+N (built-in DAC)
0.00032% (-110dB)
Network
802.11 b/g/n/ac 2.4 GHz and 5 GHz dual bands Wi-Fi
10/100M Ethernet
Bluetooth
Bluetooth 5.1
Digital Audio Output
Bit-perfect output, up to 192 kHz, 24-bit with digital optical or coaxial output.
Audio Codec
MP3, AAC, ALAC, APE, FLAC, WAV, WMA, OGG
Power Input
USB Type-C, requires 5V, 1.5A or higher
Bundled adapter: 5V, 2A
Onboard Controls
Capacitive touch buttons: Play/Pause, Volume +, Volume -, 1x Preset
Canadian Warranty
1-year
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.9 ★★★★★
Based on 22 reviews
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Product Reviews
★★★★★ 5
Better than my new fancy robo
Great suction power. Doesn't get stuck often. I've had this vacuum for 5 years and it still works great. We got an AirRobo with a mop feature and demoted the Eufy to the basement. But, the eufy works way better and I frequently bring it upstairs to pre-clean before the AirRobo.
Love this vacuum! Do you have a version with a mop?
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Reviewed in the United States on January 27, 2026
★★★★★ 5
The best little helper!
Size: eufy L60 SES (renewed)
I've never owned a robot vacuum prior to this, and was somewhat curious on how it would work, and what it would really do in my small home. I got the L60 refurbished unit, and it came in a brand new box and it looked brand new when I removed it from the packaging. I charged it up, setup the app and connected it to Wi-Fi, ran a cycle and it was all so easy. It mapped my home and it is was off! It does an absolutely fantastic job. I run it daily and can notice just how much cleaner my hardwood floors are.
We have a cat who is intrigued by it, but it does a fantastic job of cleaning up the litter that is tracked from his litter box. That alone is a lifesaver. I will run it in the morning and at night in cats area to keep the hair and litter completely cleaned up.
So far I've only had a few small issues where it got stuck, twice from items left out, and once from a dirty sensor. You really need to make sure you have things put away and have the areas picked up, especially of cat toys and shoe laces, and once in a while wipe the sensors off if they get really dusty.
I highly recommend this, it truly has been a huge help just in daily pickup and keeping the house clean. Its absolutely worth the money.
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Reviewed in the United States on February 25, 2026
★★★★★ 5
Changed my life!!!
Size: C20
Detailed review below if you want to read it. If you just want a quick summary: It changed my life, it’s worth every penny, just buy it! I don’t normally spend this much money on anything but, for me, it has been 💯 worth it! It does take some time to get it set up and get the settings that work for your needs and house but is worth it a thousand times over. Handles a massive amount of dog hair like a pro. Does good on all surfaces except cheap bath mats, you’ll have to pick those up. There is maintenance but it is not difficult or time consuming. App works well and issues are easily to troubleshoot. Anytime maintenance needs to be done, the app sent you a message and a video on how to do it.
Detailed review:
I’ve had this vacuum/mop for 6 weeks. I don’t normally do reviews but I’ve been telling everyone I know how this bad boy changed my life! Important to note I’m also cheap as H@ll! I don’t have much to compare it to in terms of how it measures up to the competition. I have a 10 year old first generation Eufy vacuum named BB8 that will fall down the stairs and suck up the dogs tail if not supervised so that’s my baseline.
I have two 80lb Labs, two feral kids, a blue collar husband and OCD (like the kind you take medication for and left unchecked does permanent psychological damage to children). We moved from an 800 sqft house to a 3,000sqft house and by the time I was done cleaning the floors at one end of the house my family had already destroyed the other end. Keeping the floors clean and dealing with the dog hair tumble weeds was a full time job. My family had to be punking me with hidden bags of dirt and dog hair or something. I was losing my mind, literally! I spent the last 20 years saving for my dream house and the floors looked like a trap house no matter what I did! I thought our floors at our old house were bad because we had so many people in a small space. Turns out my family is just gross.
In terms of this robot, who my kids have loving named Consuela, after the house keeper from Family Guy. (It is important to name them, they work better when they have names😅.) You don’t have to worry about her becoming self aware and taking you prisoner Terminator style as she is not super smart. She doesn’t always know what she is doing but she works hard at it! The first week of training was a little rough but now that Consuela and I have a system it’s a complete game changer. Comes right out of the box and set up is a breeze. I had a little trouble with the app because I already had Eufy everywhere in my house. I downloaded the Eufy cleaning app which made my Eufy home security app stop working. Eventually, I got everything on the same app and it works seamlessly (this was probably my own fault as I didn’t read the instructions bc I like to do things the hard way). Out of the box she has to map out your house. I found this was the most important step. The first time I had her map my house I didn’t move or pick up anything. The map sucked and it was a disaster. I redid the mapping step and literally picked up everything not nailed down, chairs small end tables, trash can, pots, etc. and kept the dogs downstairs. After I did this the map was absolutely perfect (a good base map is key). You don’t have to move everything when she cleans, just the first time to get a good map. My main level is one massive open concept (probably 1,000sft and Consuela identified it as one room), then 2 bathrooms and three other bed rooms. At first I tried telling her to clean the entire main level as it is one of the options. That did not go well. I feel like she might have a little adhd. I ended up taking the time to set up “Zone cleaning” scenarios and saved them on the app. Zone cleaning is the way to go with big open areas. I broke the great room into 3 sections. We have Apple home we linked to it so now we just say, “Siri, tell Consuela to clean the kitchen, living room, bathrooms, etc.” We played with the cleaning setting and found what worked for us. I have her programmed to clean different zones at different times a day. With my feral family we have to run max vacuum suction and two passes with heavy mopping so the battery drains fast. If your children were not born in a barn yard, you don’t run a wood shop and mowing business out of your garage and don’t have dogs who shed 12 lbs of hair per hour the normal settings would be fine and she could probably do our main level on one charge. With our workload she does two zones, takes a break to charge and then does two more. I have her programmed to clean each zone twice a day. I think for a normal family once every other day would be fine. My floors have never been so clean. NO dog hair anywhere! I’ve never lived in a house without dog hair. I did a deep cleaning of the floors throughout my house the day I got her and I have not had to vac or mopped since! I also think starting with clean floors is a key to success. This does not deep clean but if your start clean and run it often the floor stay spotless. With her running everyday nothing builds up in the corners, under beds and couches. It’s life changing (for me anyway)! We have laminate floors, carpet, tile and a few very thin rugs. She is amazing on the tile, carpet, and laminate but does struggle with the rugs. My rugs are super cheap, thin, and lightweight. She has lots of trouble with the bathroom rugs so we started hanging the bathroom mats after we shower which is actually better for us. Our large area rug is a bit of a struggle and hard to watch 🤣 but if I don’t watch her, eventually she moves on and it is clean. She has only gotten stuck on the rug once. So cheap rugs are a challenge but going from hard floor to carpet works perfectly! I do think she would do well with high quality heavy rugs. Like I said I have OCD so I keep a tidy house without much clutter. She does a good job avoiding objects, if the dog is napping she can “see” it and doesn’t suck up a tail like our other robot vac. It does an okay job avoiding cords but if it hits a phone charger on the floor just right it will suck it up. (Only happened once) My son left a shirt on the floor and it did end up sucking it up but it was an easy fix. All and all it does a good job avoiding dog toys and things on the floor but if she hits something at just the right angle she does get stuck but you just have to pull it out and hit restart. Consuela not going to clean up an entire bowl of cereal, a can of spaghettiOs or big spills. She would probably destroy the entire room. However, if my dogs leave a trail of muddy footprints she does do a good job spot cleaning stuff like that. She will keep clean floors clean indefinitely.
Maintenance: this is not a set it and forget it type of thing. There is maintenance that needs to be done regularly to keep her going but it is not hard. There is a tray that pops out that needs to be rinsed. If you don’t, it gets clogged and pauses the cleaning cycle. Even when this happens it’s an easy fix. It has a disposable bag for dust and dog hair. Ours fills up once a week, a normal family could probably get several weeks per bag. They are not terribly expensive but I do NOT replace the bags! I just dump them out into the trash can because I’m cheap. I’m still on my original bag. Water tanks: we mop at least twice per day with the high water setting and a full water tanks lasts two days. The mop pads are cheap. We bought several and I just wash them once per week and it takes two seconds to change them. I think they’re supposed to be disposable. The worst part, which is not the vacuums fault or a design flaw, just the nature of the beast. The dirty water tank! We can go on a tank of water for two days but if you leave dirty water in the tank for an extended period of time it reeks like rotten sewage🤢. It does NOT make your house smell at all. You can’t smell it until you open it. If you empty it every day it doesn’t smell but if you forget and go on vacation like we did it’s bad! I started putting a few drops of bleach in the dirty water tanks when I empty it and we have zero smell now (no idea if it’s okay so do at your own risk). The app is awesome. If there is an issue the app sends an alert and tells you what’s wrong. It also pops up a video telling exactly what to do to fix the issue. Yesterday it told me I needed to clean the sensors and showed me how to do it. I don’t like to spend money on things like this but I use it so much I almost wish I would have spent the money on the top of the line model. Although I don’t have any complaints with this one.
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Reviewed in the United States on August 23, 2025
★★★★★ 1
Junk. Save your time!
Size: C20, Size: C20
Okay, so I thought I did good research on this. I saved up for this purchase excited since we had just finished installing new floors through our entire house. As soon as the installers left, I broke out my new vacuum, downloaded the app, followed the instructions and did the required upgrade to the vacuum. Once it started to do it's first mapping route, the app immediately said network slow. The vacuum would pull out from the base about a foot and just spin, then return to the base and start drying the completelt unused mop heads.
I've tried taking it to my friends house and using another person's wifi, deleting the app and reseting the vacuum multiple times, tried repositioning a few feet from our router, tried running it through my ipad instead, everything including having comcast come out and check our network. Mind you, our TVs, alexa, ans any other devices in our house work just fine on our network. Eufy App would always say network slow and not even go further than a foot from the base. Obviously something is wrong with the vacuum, not my wifi.
Finally contacted customer support. First one in the chats brilliant solution was to try ro run the vacuum through Hotspot. Seemed ridiculous, but I tried. Once again, app said network slow. He then said he can't help me and that my chat log is being sent to their "engineering department". Waited 1-2 days for their "engineering department" to email me. They wanted proof of purchase, serial number, and a video of what's wrong with it. Submitted it and was told it'd be another 1-2 days while their "engineers" review my issue.
Woke up to an email this morning from their engineers and their suggestion after everything I've told them was to "try restarting it". Did they even read my messages of everything I've tried to do to be able to just use and keep my vacuum? Try hot spot and restarting it is their advice from their "engineering department" after days of waiting for a solution?
Returning this. Customer service is a joke if they ship you a faulty vacuum. Now I have to wait 30 days for a refund and then go buy a different brand. Waste of my time and left me disappointed over something I was excited about.
Update -
Eufy contacted me and offered a refund. Said to reply "Full refund" if i wanted one. I did. That was the day after the origjnal post, and they never responded or gave me a refund. Customer support sent me a replacement. Worked beautifully after I skipped the firmware update. It did an automatic software update yesterday, and it got stuck at 15%. When I woke up this morning, it's stuck at 13%. Once again our network is fine and stable, there's something wrong with their updates. Even customer service after doing their "analysis" of the returned original vacuum said that their "engineers" had diagnosed the problem as a hardware/software issue.
So, now I gotta box up another bulky item and return it. Hopefully by the new year I'm finally given a refund!
Save your time!
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Reviewed in the United States on November 21, 2024
★★★★★ 5
Efficient, Sleek, and Hands-Free Cleaning for Smaller Spaces
Size: C20, Size: C20
I live in an 800 sqft condo with mostly hardwood floors and a few small rugs, and the Eufy Omni C20 has proven to be a great fit for my space. Here’s a breakdown of my experience with the vacuum:
1. Ease of Use
The Omni C20 is incredibly easy to set up. After plugging it in and filling the water tank, I was good to go. The water tank is very user-friendly, with a convenient handle and a well-sealed cover that prevents leaks, which is a common issue with some competitor models. The ambient light under the water tank adds a cool visual touch, making the vacuum feel a bit more premium.
2. Lidar/Proximity Sensor Upgrade
The lidar and proximity sensors on this model are a major improvement over other robots I’ve used. Coming from the Eufy X8 and Dreame D10 Plus, both of which had solid lidar systems, I’ve noticed the Omni C20 maps my apartment much more efficiently. In my previous models, the first mapping session could take 20-30 minutes, and the robots didn’t always distinguish between walls and furniture. The Omni C20, however, only takes about 3 minutes to complete the initial mapping and does a 3D scan, accurately identifying solid walls from furniture like countertops. Very impressive!
3. Sleek Design and Low Profile
While the lidar sensor is much improved, what really stands out is the Omni C20’s sleek design. Unlike my previous robots, which had a visible sensor bump on top (think of the lidar sensors on autonomous cars like Waymo), the Omni C20 has a slim, almost Tesla-like profile. The entire body is only about 3 inches tall, allowing it to easily go under tight spaces like couches and cabinets. I’m not sure how Eufy managed to achieve this, but it’s a big plus for anyone with limited clearance.
4. Good Surface Detection and Nice Cleaning Performance with a small trade off
The C20 does a great job of differentiating between surfaces. It switches seamlessly between mopping and vacuuming when it detects a change in floor type, even when it comes to something as small as a door mat. Its cleaning performance is impressive, though it’s not the fastest robot out there. On average, it takes about 1 minute per 10 sqft for a combined mop-vacuum cleaning session. For comparison, my Dreame D10 does the job almost twice as fast. However, the C20 delivers superior cleaning results and even goes back to wash the mop during the cleaning cycle, which contributes to the longer duration but is a great feature. I’m happy with the trade-off since the C20 offers a more thorough clean.
5. Ok Battery Life and Long Charging
One of the few drawbacks I’ve noticed is the battery life. It’s not the best in its class. On average, the C20 uses about 60% of its battery to clean my entire 800 sqft apartment. By contrast, my Dreame D10 only uses about 30% for a similar cleaning. The C20 also has a slower charging time, taking over 3 hours to fully recharge. However, given its smaller profile and ability to clean tighter spaces, I’m okay with the trade-off.
6. Mop Drying Noise
Another small concern is that the robot produces a low, constant noise for a few hours while it dries the mop after cleaning. While it doesn’t use hot air drying like some competitors, it’s a more energy-efficient approach. This isn’t a major issue for me since it’s part of the self-sustaining, hands-free cleaning process. I’m happy to let it do its job and dry, charge, and clean itself without any intervention from me.
Conclusion
Overall, the Eufy Omni C20 offers a fantastic hands-free experience with impressive cleaning performance and thoughtful design. While it’s not the fastest in terms of cleaning time or battery life, the superior mapping, sleek profile, and thorough cleaning make it well worth the investment. If you have a smaller space, like a studio or a 1-3 bedroom condo, this is a great robot vacuum to consider. However, if you have a larger home and need longer battery life, you might want to explore other options, especially bigger ones. For me, it’s been a great fit, and I’m very happy with the results.
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Reviewed in the United States on November 28, 2024
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