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Description
User Friendly: How the Hidden Rules of Design Are Changing the Way We Live, Work, and PlayAMAZON BEST BOOKS OF 2019 PICK FORTUNE WRITERS AND EDITORS' RECOMMENDED BOOKS OF 2019 PICK User Friendly is a tour de force, an engrossing fusion of scholarly research, professional experience and revelations from intrepid firsthand reporting. EDWARD TENNER, The New York Times Book Review In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should
AMAZON BEST BOOKS OF 2019 PICK
FORTUNE WRITERS AND EDITORS' RECOMMENDED BOOKS OF 2019 PICK User Friendly is a tour de force, an engrossing fusion of scholarly research, professional experience and revelations from intrepid firsthand reporting.--EDWARD TENNER, The New York Times Book Review In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need. Spanning over a century of sweeping changes, from women's rights to the Great Depression to World War II to the rise of the digital era, this book unpacks the ways in which the world has been--and continues to be--remade according to the principles of the once-obscure discipline of user-experience design. In this essential text, Kuang and Fabricant map the hidden rules of the designed world and shed light on how those rules have caused our world to change--an underappreciated but essential history that's pieced together for the first time. Combining the expertise and insight of a leading journalist and a pioneering designer, User Friendly provides a definitive, thoughtful, and practical perspective on a topic that has rapidly gone from arcane to urgent to inescapable. In User Friendly, Kuang and Fabricant tell the whole story for the first time--and you'll never interact with technology the same way again.
Binding Type: Hardcover
Publisher: MCD
Published: 11/19/2019
ISBN: 9780374279752
Pages: 416
Weight: 1.10lbs
Size: 8.40h x 5.60w x 1.30d
Review Citations: Publishers Weekly 09/23/2019
Kirkus Reviews 10/01/2019
Library Journal 11/01/2019 pg. 103
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4.5 ★★★★★
Based on 122 reviews
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Product Reviews
★★★★★ 5
Great wrestle or chewing toy for your pet.
Color: brown1
My 4 legged "little boy" loves to play, even at 10 years old but is getting a tad "over the hill" for chasing a ball. This toy has brought him (and me) many hours of fun as it can be played with in the house without chance breaking something (it is soft) and was fairly well thought out - being made with the "squeeker" in one end, and a couple of ropes sewn in to provide a "tug of war" when he is really feeling frisky.
I've had it around 6 months and it has only incurred minor damage and really just normal wear and tear considering what it has gone thru.
A great toy for the price that your pet may play with by itself, or one you can use to wrestle with it so you can be part of the action.
When this one is finally torn apart, I will be buying another one (if the dog out lasts it), or I will bury my pet with this one if it out lasts him.
It's that special.
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Reviewed in the United States on January 30, 2026
★★★★★ 5
Cute and durable dog toy
Color: brown1
This cute dog toy that has everything - rope for pulling and squeaks. Fun for all sizes of dogs.
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Reviewed in the United States on April 21, 2026
★★★★★ 5
Fun for our puppies
Color: brown1
Fun tug of war toy for our heeler pups. They haven't destroyed it yet but time will tell. Cute, and easy to take with us to the park.
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Reviewed in the United States on June 10, 2026
★★★★★ 4
Dog toy for heavy chewers
Color: brown1
This is pretty durable. My puppy chews up most stuffed toys. This one is still mostly intact. It’s missing one ear and the tail but the way it was sewn it’s still very usable. It’s one of his favorite toys
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Reviewed in the United States on January 7, 2026
★★★★★ 5
Great dog toy! Good quality!
Color: brown1
Great quality dog toy! The rope is thick and not easy to break. Fun toy for my medium-sized dog who loves to tug-of-war with me.
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Reviewed in the United States on December 30, 2025