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Description
Answering 911: Life in the Hot Seat"At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot seat and shows us the madness, the sadness, and the gallows humor of a profession that serves and protects in ways we never dream. And by telling us what goes on when the microphone is silent, she has taken the voice on the radio and given it heart." Michael Perry, author of Population 485 and Truck: A Love Story "A witty, gritty look at life on the receiving
"At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot seat and shows us the madness, the sadness, and the gallows humor of a profession that serves and protects in ways we never dream. And by telling us what goes on when the microphone is silent, she has taken the voice on the radio and given it heart." Michael Perry, author of Population 485 and Truck: A Love Story "A witty, gritty look at life on the receiving end of our cries for help." Reader's Digest (Editor's Choice) You answer a call from a fourteen-year-old boy asking for someone to arrest his mother, who is smoking crack in their bathroom. You talk with him until the cops arrive, making sure there are no weapons around and learning that his favorite subject in school is lunch. Five minutes later, you have to deal with someone complaining about his neighbor's clarinet practice. What is it like to be on the receiving end of desperate calls for help . . . every day? Caroline Burau, a former newspaper reporter and nursing student who couldn't stand the sight of blood, takes a job as an emergency dispatcher because she likes helping people. But on-the-job training at the comm center proves to be more than she bargained for. As she adjusts to a daily life of catastrophe and comedy, domestics and drunks, cops and robbers, junk food and sarcasm, lost cats and suicides, she discovers that crisis can become routine, that coworkers can be mean--that she must continue to care and, at times, learn how to let go. "The day may come when I have to dial 911. I hope to God that the person who answers is Caroline Burau or someone like her. Funny, honest, and elegantly simple, this book left me with a sense of grace and hope."--Alison McGhee, author of Shadow Baby, Rainlight, Was It Beautiful? and Falling Boy Caroline Burau is a 911 dispatch operator for the police and fire departments in White Bear Lake, Minnesota.Binding Type: Paperback
Publisher: Borealis Books
Published: 09/15/2007
ISBN: 9780873516020
Pages: 206
Weight: 0.65lbs
Size: 8.40h x 5.50w x 0.60d
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4.1 ★★★★★
Based on 9 reviews
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Product Reviews
★★★★★ 5
Great sunscreen
Size: 2.5 Fl Oz (Pack of 1)
Fantastic. My kids love this product. I love that I can see where I applied, and then the blue tint completely disappears after rubbing it in. I just hope it doesn’t have some weird chemicals to accomplish this effect. It also doesn’t seem to burn their eyes.
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Reviewed in the United States on June 4, 2026
★★★★★ 3
Face sun screen
Size: 2.5 Fl Oz (Pack of 1)
This works well as far as UV protection although it does not rub in very well. It leaves your face white.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 1, 2026
★★★★★ 5
The best for sensitive skin and sensitive noses
Style: SPF 50, Size: 5 Fl Oz (Pack of 1)
This is the absolute best sunscreen I have found for my super reactive sensitive skin. I have never had any issues with this sunscreen and it prevents sunburn well. I am also super sensitive to smells and this doesn’t smell like anything to me. It gives a really pretty glow to your skin as an added bonus.
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Reviewed in the United States on April 13, 2026
★★★★★ 5
Don't leave home without it!
Style: SPF 50, Size: 10 Fl Oz (Pack of 1)
This sunscreen has been a lifesaver for me. I'm an avid kayaker, have a very fair complexion and hate wearing hats, so I'd be toast (literally) without this. I'm also now allergic to fragrance and several commonly used preservatives, so to find that this sunscreen has no fragrance and none of the suspect additives was a joy. It goes on lightly, rubs in easily and seems to really hold up protecting my skin for 2-3 hour trips on the lake. I never leave home without it. The only drawback I have is that it's sometimes cumbersome, or difficult to get the top to line up correctly in order to spray it and it can be unwieldy trying to do this with one hand. I haven't found anything better, and really appreciate that it's available and not at an outrageous price either.
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Reviewed in the United States on March 13, 2026
★★★★★ 1
spray top lids fail after a few uses
Style: SPF 50, Size: 10 Fl Oz (Pack of 1)
This sunscreen is awesome. It stays on for a long time, even when swimming. It has almost no odor, which is great if you don't want to walk around with that summer sun screen smell. The reason I am giving this only one star is because of the canister. The spray top lid is very hard to press, and only works a few times before completely jamming, rendering the product useless. This is a huge problem if you are taking it on a river float, or camping where you can't just run out to the store and get another one if it stops working. I love this sunscreen and I really wish I could make it my summer go to, but have had so many of the lids malfunction that I will never buy this product again. It is expensive for sunscreen. They should figure out their packaging.
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Reviewed in the United States on August 2, 2025
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