SKU: 41371457317

Juran on Leadership for Quality

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Description

Juran on Leadership for QualityThe subject of management for quality has undergone rapid and drastic change as a result of competition in the marketplace and the vulnerability of industrialized societies that depend heavily on the quality of goods and services. In this companion volume to his acclaimed Juran on Planning for Quality, J. M. Juran provides top level managers with the specific, field tested methods they need to successfully lead their companies on the quest for

The subject of management for quality has undergone rapid and drastic change as a result of competition in the marketplace and the vulnerability of industrialized societies that depend heavily on the quality of goods and services. In this companion volume to his acclaimed Juran on Planning for Quality, J.M. Juran provides top-level managers with the specific, field-tested methods they need to successfully lead their companies on the quest for superior quality.

Managers have long recognized that the most sound response to a competitive challenge is to become more competitive. Today, informed managers also realize that quality improvement is the best source of competitive advantage. They know that return on investment in quality improvement projects is among the highest available. Yet, the means by which management can supply the leadership necessary to attain quality goals remains elusive. J.M. Juran has drawn on the experiences of thousands of chief executives in companies around the world to create a clear plan of action applicable to any industry, whether service or manufacturing.

The famous Juran Trilogy, clearly presented step-by-step, shows how to apply the familiar business concepts of planning, control, and improvement to quality leadership. For each concept, Dr. Juran provides a succinct and proven series of actions. He gives criteria for selecting project-by-project improvements and mobilizing a team to carry them out. He also describes a realistic timetable of implementation and directs the formation of an ongoing quality council whose job is to launch, coordinate, and institutionalize annual quality improvement. The membership of this council, as Dr. Juran insists, must come from the ranks of senior managers; the stakes are too high for upper managers not to personally become the leaders and members of this vital council. Using real-world case examples of highly profitable quality improvements in such companies as Bethlehem Steel and Florida Power & Light, Dr. Juran illustrates how to guide a company into a continuing steep rate of improvement. The key, as Dr. Juran emphasizes, is that quality must be implemented from the top down. This essential handbook makes executive leadership the key to a company's quality revolution -- and to producing the real cost benefits over both the short and long run that superior quality brings.

Binding Type: Paperback
Publisher: Free Press
Published: 05/09/2003
ISBN: 9780743255776
Pages: 384
Weight: 1.27lbs
Size: 8.90h x 6.38w x 1.01d
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SKU: 41371457317

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Danielle Cuddington
Lake Worth, US
★★★★★ 5
Our Doodle's Fav Toy
Color: Multicolor
The first slothicorn toy that we received had a broken squeaker. We were able to quickly and easily get a replacement and send the broken one back. This is one of my pup's favorite toys, although I don't think the horn will last long-- it's the part she likes to chew on the most! At 5lbs, the toy is the same size as my Goldendoodle puppy. I think the toy is overpriced when not on sale (I got on Black Friday promo), so I would encourage waiting for a price drop before purchasing or locating another option that's affordable.
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Reviewed in the United States on January 2, 2026
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Kathy Sako
Dallas, US
★★★★★ 3
Not very durable if your dog likes to play aggressively with his toys.
Color: Shello There
My yorkie loves it. However he removed the rope tail tail on day one. Within a couple of days it came loose at the seem from chewing and he started pulling the stuffing out. I won't give back to him until I am able to mend it.
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Reviewed in the United States on March 23, 2026
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Simon Lindley
Port Orchard, US
★★★★★ 5
Great dog toys
Color: Orange & Blue
These Zeaxuie octopus dog toys are a huge hit with my pup! The crinkle and squeaky features immediately grabbed his attention, and he’s been happily chewing and playing with them ever since. I love that they’re stuffing-free, so I don’t have to worry about any mess. They’re the perfect size for small to medium breeds and seem very durable. These toys have kept my dog entertained for hours – definitely a great purchase!
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Reviewed in the United States on January 9, 2026
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OM
Dallas, US
★★★★★ 5
My dogs loved this toy!
Color: Orange & Blue
My dogs absolutely loved these! The quality is actually good and the price for two of them is fair! Surprisingly the durability is more than I expected my aggressive chewer hasn’t completely destroyed it!
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Reviewed in the United States on May 23, 2026
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E.Swope
Boise, US
★★★★★ 5
Tough toys!
Color: Orange & Blue
We have 2 deogs, a large Aussie and a small terrior. The little guy is very hard on toys. Few last a full day. We have thrown away hundreds of $ worth of toys, We have had these for a few months, and he has not managed to destoy them yet. They get played with a lot because he has very few toys. I keep trying to find toys which will survive this dog. He hjas even destroyed Kong toys which are pretty tough, but has not destroyed these. I wrote this review as I cam back to order more toys from this company, because it is great to have some which can stand up to his abuse.
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Reviewed in the United States on December 1, 2025

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