SKU: 60818258206

Sales EQ: How Ultra High Performers Leverage Sales-Specific Emotional Intelligence to Close the Complex Deal

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Sales EQ: How Ultra High Performers Leverage Sales-Specific Emotional Intelligence to Close the Complex DealThe New Psychology of Selling The sales profession is in the midst of a perfect storm. Buyers have more power more information, more at stake, and more control over the sales process than any time in history. Technology is bringing disruptive change at an ever increasing pace, creating fear and uncertainty that leaves buyers clinging to the status quo. Deteriorating attention spans have made it difficult to get buyers to sit still long enough to

The New Psychology of Selling

The sales profession is in the midst of a perfect storm. Buyers have more power--more information, more at stake, and more control over the sales process--than any time in history. Technology is bringing disruptive change at an ever-increasing pace, creating fear and uncertainty that leaves buyers clinging to the status quo. Deteriorating attention spans have made it difficult to get buyers to sit still long enough to "challenge," "teach," "help," give "insight," or sell "value." And a relentless onslaught of "me-too" competitors have made differentiating on the attributes of products, services, or even price more difficult than ever.

Legions of salespeople and their leaders are coming face to face with a cold hard truth: what once gave salespeople a competitive edge--controlling the sales process, command of product knowledge, an arsenal of technology, and a great pitch--are no longer guarantees of success. Yet this is where the vast majority of the roughly $20 billion spent each year on sales training goes. It's no wonder many companies are seeing 50 percent or more of their salespeople miss quota.

Yet, in this new paradigm, an elite group of top 1 percent sales professionals are crushing it. In our age of technology where information is ubiquitous and buyer attention spans are fleeting, these superstars have learned how to leverage a new psychology of selling--Sales EQ--to keep prospects engaged, create true competitive differentiation, as well as shape and influence buying decisions. These top earners are acutely aware that the experience of buying from them is far more important than products, prices, features, and solutions.

In Sales EQ, Jeb Blount takes you on an unprecedented journey into the behaviors, techniques, and secrets of the highest earning salespeople in every industry and field. You'll learn:

  • How to answer the 5 Most Important Questions in Sales to make it virtually impossible for prospects to say no
  • How to master 7 People Principles that will give you the power to influence anyone to do almost anything
  • How to shape and align the 3 Processes of Sales to lock out competitors and shorten the sales cycle
  • How to Flip the Buyer Script to gain complete control of the sales conversation
  • How to Disrupt Expectations to pull buyers towards you, direct their attention, and keep them engaged
  • How to leverage Non-Complementary Behavior to eliminate resistance, conflict, and objections
  • How to employ the Bridge Technique to gain the micro-commitments and next steps you need to keep your deals from stalling
  • How to tame Irrational Buyers, shake them out of their comfort zone, and shape the decision making process
  • How to measure and increase you own Sales EQ using the 15 Sales Specific Emotional Intelligence Markers
  • And so much more

Sales EQ begins where The Challenger Sale, Strategic Selling, and Spin Selling leave off. It addresses the human relationship gap in the modern sales process at a time when sales organizations are failing because many salespeople have never been taught the human skills required to effectively engage buyers at the emotional level. Jeb Blount makes a compelling case that sales specific emotional intelligence (Sales EQ) is more essential to success than education, experience, industry awareness, product knowledge, skills, or raw IQ; and, sales professionals who invest in developing and improving Sales EQ gain a decisive competitive advantage in the hyper-competitive global marketplace.

Sales EQ arms salespeople and sales leaders with the tools to identify their most important sales specific emotional intelligence developmental needs along with strategies, techniques, and frameworks for reaching ultra-high performance and earnings, regardless of sales process, industry, deal complexity, role (inside or outside), product or service (B2B or B2C).



Binding Type: Hardcover
Publisher: Wiley
Published: 03/20/2017
ISBN: 9781119312574
Pages: 320
Weight: 1.00lbs
Size: 8.60h x 5.70w x 1.30d
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SKU: 60818258206

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K
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KG
Bozeman, US
★★★★★ 1
Bad Qualify - Toxic Plastic, Not Good or Safe
Size: Small, Color: Purple
These are toxic micro-plastic toys. They are especially bad for teething puppies sharp teeth. Within an hour of playing, pieces began to chip off and easily falling apart. If you don’t heed this warning to buy something else, at least monitor your dog when in use, never leave unattended and plan to throw them away when they start to break down. It’s a shame because the set is really cute and has ideal texture my dog loved with a nice variety of shapes. Not worth the risk though for a member of the family.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 26, 2026
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Lily
Waukegan, US
★★★★★ 4
its okay
Size: Small, Color: Green
This set of 4 puppy toys is overall decent and a good option for light play. The toys are cute, soft, and my puppy enjoyed playing with them right away. They are great for gentle chewing, carrying around, and interactive play, especially for younger or less aggressive puppies. However, if your dog is very active or a strong chewer, these toys don’t last very long. In our case, they started to tear fairly quickly with regular play. They’re definitely not indestructible and won’t hold up well for high-energy dogs who like to chew hard. Overall, I’d say these toys are fine for the price and okay for casual use, but they’re better suited for calmer puppies rather than very active ones. If your puppy loves intense chewing, you may need something more durable.
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Reviewed in the United States on December 17, 2025
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F L.Figueiro
Dallas, US
★★★★★ 5
Excellent
Size: Small, Color: Blue
Excellent
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Reviewed in the United States on June 13, 2026
I
Verified Purchase
it is an exact replica of the moviadventure I give it 5 stars
Pawtucket, US
★★★★★ 3
Fair product. Not for heavy chewer
Size: Small, Color: Pink
Not for a heavy cheer. Some of the set was easily broken
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Reviewed in the United States on February 22, 2026
K
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kiana ting
Battle Creek, US
★★★★★ 5
teething life saver
Size: Small, Color: Pink
these toys were a lifesaver when my dog was teething in her puppy phase! they’re so durable and lasted forever. one of the only toys that lasted through her puppy phase and didn’t get absolutely destroyed!
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Reviewed in the United States on January 22, 2026

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