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Description
At America's Service: How Your Company Can Join the Customer Service RevolutionFrom the coauthor of the business bestseller Service America! comes an essential, comprehensive, practical manual for implementing service management strategies that work. Albrecht focuses on issues and problems such as building a service culture, how to get managers to think in new ways, common mistakes and more. Binding Type: Paperback Publisher: Grand Central Publishing Published: 01 01 1992 ISBN: 9780446393164 Pages: 252 Weight: 0. 61lbs Size: 7.
From the coauthor of the business bestseller Service America! comes an essential, comprehensive, practical manual for implementing service management strategies that work. Albrecht focuses on issues and problems such as building a service culture, how to get managers to think in new ways, common mistakes and more.Binding Type: Paperback
Publisher: Grand Central Publishing
Published: 01/01/1992
ISBN: 9780446393164
Pages: 252
Weight: 0.61lbs
Size: 7.96h x 5.16w x 0.61d
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4.3 ★★★★★
Based on 28 reviews
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Product Reviews
★★★★★ 5
Good quality for a good price!
Size: 6 Gauge 15FT, Size: 6 Gauge 15FT
Good value for the quality of these copper cables. Cut them to the length I needed and put a copper eyelet on one end. Wire size works good between my Victron solar charge controller and the batteries. Wire gauge will be able to handle the wattage much better than what I was using. They look much more professional than the old cables I was using also!
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Reviewed in the United States on December 15, 2025
★★★★★ 5
Be safe and always calculate the gauge wire are you need, don’t cut corners.
Size: 4 Gauge 10FT
Good quality solid copper 4 Gauge wires in red and black. Avoid aluminum wiring that has copper plating so looks like solid copper but can be dangerous if used in heavy load applications. Copper is expensive but required if amperage is high.
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Reviewed in the United States on February 8, 2026
★★★★★ 5
Good
Size: 1/0 Gauge 10FT
Good item
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Reviewed in the United States on April 14, 2026
★★★★★ 5
Works no issues
Size: 8 Gauge 10FT
Works no issues
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Reviewed in the United States on May 7, 2026
★★★★★ 4
Durable insulation and pure copper not that cca bs
Size: 1/0 Gauge 5FT
Good quality. Solid copper, not that cca bs. Stiff and durable insulation. Used for big 3 car audio grounds on high output alternator. Great results. Will mention that it’s not as thick as some other brands but not by much. Terminals still crimped tightly with 1/0 gauge
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Reviewed in the United States on January 11, 2026
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