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Description
Trust or Consequences: Build Trust Today or Lose Your Market TomorrowThe recent rash of corporate scandals and the ensuing financial ruin of companies and their stockholders proves that even the bluest of blue chip businesses cannot bank on the blind faith of consumers and investors. More than ever, corporations must rebuild, restore, and strengthen bonds of trust. Al Golin has helped create trust strategies for global business leaders including The Walt Disney Company, Hewlett Packard, McDonald's, Toyota, Owens
The recent rash of corporate scandals--and the ensuing financial ruin of companies and their stockholders -- proves that even the bluest of blue chip businesses cannot bank on the blind faith of consumers and investors. More than ever, corporations must rebuild, restore, and strengthen bonds of trust. Al Golin has helped create trust strategies for global business leaders including The Walt Disney Company, Hewlett-Packard, McDonald's, Toyota, Owens-Corning, and many others. Trust or Consequences shows what makes such strategies work, and reveals the eye-opening results of a survey of over 700 business professionals. This essential book reveals how to: * create an effective trust strategy * determine the impact of trust issues on stakeholders * assess trust-building performance and calculate the difficulty of restoring trust * create a ""trust bank"" for saving deposits of good will to draw on as needed Trust or Consequences offers tools for identifying trust opportunities, as well as numerous inside accounts of trust-building successes and failures by high-profile organizations and leaders. Filled with provocative ideas about why many companies overlook trust issues, Trust or Consequences brings the subject to center stage -- where it must remain if companies are to regain stakeholder loyalty and competitive advantage.Binding Type: Paperback
Publisher: Amacom
Published: 02/12/2006
ISBN: 9780814473887
Pages: 224
Weight: 0.70lbs
Size: 9.02h x 5.98w x 0.65d
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4.5 ★★★★★
Based on 19 reviews
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Product Reviews
★★★★★ 3
thorn of mine and in my side
Format: Kindle
This book really was a thorn in my side because I was spite reading until 60% though simply so I didn’t have to DNF it. Look. I read 2-3 books a week and it took me a week and a half to trudge through this. I don’t know why everyone is freaking out about how good it is because it’s not original, it’s boring, is so confusing, and literally put me to sleep more times than I can count. This is a 2.5⭐️ book rounded up because once I made it to 60% there was enough going on that I could follow it and my interest peaked enough to not DNF. I fear for the next book because this one needs work. I still don’t know who is who or what kingdom they belong to. Truly, this was not set up or executed well. I did however, truly love when he started calling her “thorn of mine”. I thought that was toxic cuteness at its finest. But wow, what a mess.
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Reviewed in the United States on May 8, 2026
★★★★★ 4
enjoyable read
Format: Kindle
I read a ton of romantasy books. This was one of the better ones I read in the past year. The plot is interesting and not repetitive. The slow burn is satisfying. I like that the heroine finds her voice and power along the way
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Reviewed in the United States on March 17, 2026
★★★★★ 5
Could not put this book down!
Format: Paperback
Binge read quality!! Finished in 2 days I was in a dilemma with this book. I couldn't wait to finish because it was so good, and yet I didn't want it to end, because it was so good. Staying up til 2:30am is the highest complement I can give to a book. Current day with Gothic feel. The story pulls you in immediately, and there is never a part where it feels dull, or that you need to skip through. Mysterious with plot twists, especially the end. I love how there were flashbacks from the past intertwined with present day. Gave a great backstory that only came together at the very end. Spicy for sure, and fit in perfectly with story. Great character development so that you could empathize with both of the main characters.. Lucian and Isa. Check Trigger warnings first!
Highly recommend this book
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Reviewed in the United States on March 10, 2026
★★★★★ 4
Easy Read With a Wild Ending
Format: Audiobook
This was a really easy book to get pulled into. The writing flowed well and I flew through it without feeling bogged down at any point. While I don’t think it hit me as hard as some of Keri Lake’s other books, I was still invested the whole time and needed to know where everything was going.
The atmosphere and mystery kept me hooked, but the ending? That twist completely caught me off guard. I honestly did not see that coming at all. Even though this one wasn’t my favorite from the author, the final turn alone made it worth the read.
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Reviewed in the United States on May 16, 2026
★★★★★ 5
A masterfully written, stunning, gothic romance!
Format: Kindle
Lucian Blackthorne . . . my, my, my. Be still my romantic, sinful, dark heart. This male lead is one of the most addicting, flawed, sensual, erotic characters I've ever read. fanning myself I loved his dark, thrill-seeking, possessive, obsessive, carnal nature. Seriously, where can I find one?
I digress. Lucian is a scarred man with secrets but that's only the tip of the proverbial iceberg. He's layered as deeply as an onion and it's addicting to peel back each one. He's a rich, powerful alpha male but there's so much to the man the town refers to as the Devil of Bonesalt. He's marked by loss, lies, a painful past, and the shadows of his choices in life. The Blackthorne name bears tragedy, turmoil, and an affiliation with the macabre.
Isadora is a strong female lead. She's young but her life hasn't been easy. She's flawed, haunted by the past, and as much an outcast as her new employer, the enigmatic, elusive Lucian Blackthorne. Her new position brings her into the fold, learning the darkness, deceit, sadness, and crimes elicited against the Blackthorne family. It only takes one night, one passionate encounter with the master of salt and bones to change her life forever.
Scandal, intrigue, tortured hero, suspense, thrills, mind-blowing twists, jaw-dropping secrets, and enough sensual bedroom scenes to set your kindle on fire.
This is a MUST READ. One of the best reads of 2022 for me. LOVED it!!
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Reviewed in the United States on October 9, 2022