SKU: 3026301005

HPE Pointnext Tech Care Critical with Defective Media Retention - Post Warranty - 1 Year - Warranty D3000 Encl Svc

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Description

HPE Pointnext Tech Care Critical with Defective Media Retention - Post Warranty - 1 Year - Warranty D3000 Encl SvcProtect your critical storage infrastructure with HPE Pointnext Tech Care Critical, a post warranty service designed for D3000 enclosure environments. This comprehensive on site maintenance plan combines rapid response, certified expertise, and Defective Media Retention to minimize downtime and maximize system availability. With 24x7 coverage and a guaranteed 6 hour on site repair window, you can rely on HPE Pointnext to keep your data center running

Protect your critical storage infrastructure with HPE Pointnext Tech Care Critical, a post-warranty service designed for D3000 enclosure environments. This comprehensive on-site maintenance plan combines rapid response, certified expertise, and Defective Media Retention to minimize downtime and maximize system availability. With 24x7 coverage and a guaranteed 6-hour on-site repair window, you can rely on HPE Pointnext to keep your data center running smoothly even after the standard warranty has expired.

  • Around-the-clock support with rapid on-site access: Benefit from 24 hours a day, 7 days a week coverage backed by a dedicated fleet of trained professionals. When a fault occurs, a certified HPE technician is dispatched on-site to diagnose and resolve issues quickly, helping you reduce unplanned downtime and keep your operations flowing.
  • Defective Media Retention for peace of mind: In the event of storage media faults, the defective media is retained under the terms of the service agreement. This provides clear accountability, clear documentation, and ensures you retain visibility into what was replaced, helping you manage risk and compliance more effectively.
  • One-year service window for dependable protection: This plan extends your protection beyond the standard warranty, delivering a full year of service commitments that align with your budgeting and maintenance cycles. It’s designed to offer continuous reliability for critical workloads during peak business periods and beyond.
  • Parts and labor coverage for predictable costs: The service includes both parts and labor, which means you won’t face unexpected charges for standard repairs. This comprehensive coverage helps you forecast maintenance expenses and reduces the total cost of ownership for your D3000 enclosure.
  • On-site expertise tailored to D3000 enclosures: Only certified technicians with hands-on experience with HPE storage enclosures handle your service. Expect knowledgeable assessment, precise diagnostics, and durable fixes that restore performance while preserving data integrity and system uptime.

Technical Details of HPE Pointnext Tech Care Critical with Defective Media Retention - Post Warranty - 1 Year - Warranty D3000 Encl Svc

  • Coverage type: Post-warranty maintenance for HPE D3000 enclosure systems, with Defective Media Retention included as part of the service terms.
  • Response and repair window: 6-hour on-site repair window within eligible service territory, designed to limit downtime and accelerate restoration of service for critical workloads.
  • Service availability: 24x7 support, ensuring assistance is available around the clock to address urgent issues and schedule on-site visits at convenient times for your operation.
  • On-site service model: On-site visits by certified HPE technicians who perform diagnostics, part replacement, and system restoration directly at your facility.
  • Parts and labor: Comprehensive coverage of replacement parts and labor costs associated with the repair of covered defects and failures.
  • Service duration: 1 year of service from the start date, providing ongoing protection and accountability for a full annual cycle.
  • Distance considerations: Service eligibility and response times are subject to travel distance (examples include a 50-mile radius for certain response scenarios). Please verify local terms at the time of service enrollment.
  • Enclosure focus: Specifically designed for D3000 enclosure environments, aligning with the hardware and firmware considerations unique to these systems to ensure compatibility and optimal performance.

how to install HPE Pointnext Tech Care Critical with Defective Media Retention

  • Verify eligibility and scope: Confirm that your D3000 enclosure is eligible for the Post-Warranty Tech Care plan and that the Defective Media Retention option applies to your setup. Review the service terms to understand coverage, response times, and any location-based limitations.
  • Prepare service request details: Gather key information including enclosure model and serial number, current firmware version, a concise description of the issue, site contact, and service address. This ensures a swift dispatch and accurate diagnostics.
  • Submit the service request: Initiate the service through the official HPE Pointnext channels or your authorized reseller. Provide the required details to enable a rapid assessment and scheduling of on-site support.
  • Coordinate scheduling and access: Work with the HPE service coordinator to select a convenient date and time for the on-site visit. Make sure access to the data center, power, and racks is arranged, and any site-specific safety procedures are communicated in advance.
  • On-site assessment and execution: A certified HPE technician arrives, performs diagnostics, and implements the agreed repair plan. If defective media is involved, appropriate retention and handling steps are followed per policy, and documentation is provided for your records.
  • Validation and closure: After repair, the technician verifies system health, tests critical workloads, collects logs, and provides a service report detailing actions taken, replacements made, and current system status. Your team confirms service completion and signs off on closure.

Frequently asked questions

  • Q: What does Defective Media Retention entail? A: Defective Media Retention means that if defective storage media is identified during service, the policy outlines retention and handling procedures of that media as part of the service framework, with documentation for accountability and traceability.
  • Q: How quickly can I expect on-site service? A: The service is designed for a 6-hour on-site repair window, subject to travel distance and regional service terms. In most cases, a qualified technician is dispatched promptly to diagnose and repair the issue at your location.
  • Q: Is this plan still effective after the standard warranty? A: Yes. This is a post-warranty Tech Care plan intended to extend protection for your D3000 enclosure beyond the original warranty period, maintaining access to expert support, parts, and labor for a full year.
  • Q: What is included in Parts & Labor coverage? A: Parts coverage includes the replacement components required to repair covered defects, while labor coverage encompasses the technician time and related expenses needed to perform the repair on-site.
  • Q: Are there any distance-based limitations? A: Some service terms apply based on distance from the customer site (for example, a 50-mile radius is often referenced). Exact terms are defined in your service agreement at enrollment and may vary by location.
  • Q: How do I prepare for the on-site visit? A: Ensure safe access to the enclosure, adequate power and network connectivity for diagnostics, and a point of contact who can coordinate with the technician. Having recent firmware and hardware inventory available helps speed diagnostics.
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 3026301005

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Nethercott
Boise, US
★★★★★ 5
Functional and great look!
Color: Black, Color: Black
This is my third watch I’ve had in the last 10 years. I bought my first one in 2014 when I was doing triathlons. My second one just died after surfing/working in a hospital with it for the last 3-4 years. I could of just changed the battery but for $40 and it will last, I thought hmmm let’s just get a new one. No complaints! Shipping arrived in 2 days, and the price can’t be beat. If you are looking for a simple watch to wear and not having to worry about getting it messed up this is it! I had a garmin 410xt that I had to charge etc but this watch is extremely convenient and comfortable. High recommend!
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Reviewed in the United States on August 30, 2023
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Gregory C.
Whiting, US
★★★★★ 3
Not great...
Color: Black/Negative
The dial is so dark that I can barely see the numbers. Very, very disappointing.
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Reviewed in the United States on May 4, 2026
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GARY
Louisville, US
★★★★★ 5
PERFECT
Color: Black
Watch is light weight. Has a good feel on the wrist and easy to read during the day and easy to read with the indigo back light at night. I have large wrists and this size is good. For smaller people it might be to large. The functions work well and its water tight. Its durable and keeps on ticking.
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Reviewed in the United States on September 4, 2024
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Verified Purchase
Christy T.
Charlottesville, US
★★★★★ 5
Very Good watch
Color: Blackout
The one complaint I hear most often about this watch is it is harder to see in lower lighted conditions. Yes that is true BUT IT HAS INDIGLO so It is not a problem. Most of the time you don't need to turn the light on though. You usually can make out what it says even without the light. Usually if you can't see it then a slight angle change and you can see the time. If you still can't see it....it does have indiglo. It really takes no time at all to hit the button and you can see in any light condition. I have been looking at watches to buy for some time now and have looked at a lot of them. When I first got this in the mail I thought it to be small. I was comparing it to the G-shock series. The ones I was looking at the most was the XL ones. So yes it is small compared to the XL G-shocks. I have an XL watch and found that it gets in the way. When ever my wrist gets bent backwards my hand presses against the watch and restricts my movement that way. This is really the perfect size. One common complaint with Ironman's is they have started integrating the band with the watch. So when the band breaks, which they often did, the watch was useless cause you couldn't replace the band. This one has the replaceable band but still manages to have that integrated look, very nice. I really don't expect the band to break any time soon though. It feels very durable and thick. One thing about the band that I really like is at the end of the band. It has two little "nubbins" that lock in the that loop that holds the excess band in. They really work well. Every watch I have ever owned that little loop moves and releases the excess and then you have to fix it. It has yet to slip off once. All in all in is very nice watch. It works well, the price is very reasonable, The band is replaceable and durable, and the blacked out look is very nice. I love this watch.
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Reviewed in the United States on June 17, 2014
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Wes
New York, US
★★★★★ 5
Favorite daily use watch
Color: Blackout
Literally the best watch ever. Super durable. This is my second or third one. The Battery will last years at a time and doesn't take an expensive battery. The buttons are laid out intelligently and are intuitive to use. The strap will eventually break before the watch itself will. Though it has all the stop watch features, it's not too bulky. Also, it takes the time easily and keeps it.
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Reviewed in the United States on December 19, 2025

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