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Description
Extreme Networks ExtremeWorks Managed Services ResponsePLUS - Extended Service - 1 Year - Service Extreme Network Inc Ew Responsepls 4hr Ahr H32010Experience enterprise grade assurance with Extreme Networks ExtremeWorks Managed Services ResponsePLUS. This extended 1 year service delivers proactive remote network monitoring, rapid incident and problem resolution, and ongoing software updates to keep your infrastructure resilient and secure. Designed for continuous uptime, ResponsePLUS combines advanced hardware replacement, real time health insights, and a dedicated support team to help your
Experience enterprise-grade assurance with Extreme Networks’ ExtremeWorks Managed Services ResponsePLUS. This extended 1-year service delivers proactive remote network monitoring, rapid incident and problem resolution, and ongoing software updates to keep your infrastructure resilient and secure. Designed for continuous uptime, ResponsePLUS combines advanced hardware replacement, real-time health insights, and a dedicated support team to help your business run smoothly without interruptions. With the AHR (Advanced Hardware Replacement) approach, you gain peace of mind knowing skilled experts are watching over your network, ready to act before issues impact your operations.
- 4 Hour - Advance Parts Replacement: This service level provides a fast parts replacement response time to maximize network reliability and minimize downtime, ensuring critical components are swapped or repaired with speed and efficiency.
- 24/7 Proactive Remote Monitoring & Incident Management: Continuous remote surveillance of your network, early detection of anomalies, and proactive handling of incidents and problems to prevent disruptions before they affect your users.
- Proactive Change & Configuration Management + Software Updates: Structured change control and configuration management, combined with ongoing operational software updates and upgrades to keep devices secure and performing at peak levels.
- Extreme Networks Managed Services Gateway Access: Real-time visibility into network health, performance, and security, plus saved configurations, an inventory database, and standardized network reports for informed decision‑making.
- Dedicated Support & Onboarding Experience: A designated managed services account manager is assigned with scheduled review sessions, supported by email service for dependable efficiency, and a service depot option for fast, reliable responses.
Technical Details of ExtremeWorks Managed Services ResponsePLUS
- SKU: H32010
- Service Duration: 1 year
- Coverage Type: ResponsePLUS – AHR (Advanced Hardware Replacement) offerings
- Response Time: 4-hour advance parts replacement
- Core Features: Remote network monitoring, incident and problem management, proactive change and configuration management, and operational software updates and upgrades
- Monitoring & Management Platform: Extreme Networks Managed Services Gateway for real-time health, performance, and security insights, saved configurations, inventory database, and standardized reports
- Support & Services Team: Designated managed services account manager with scheduled review sessions; email support; service depot availability
How to install ExtremeWorks Managed Services ResponsePLUS
Because ResponsePLUS is a managed service, there is no on-site software installation required on customer devices. The Extreme Networks provisioning team handles onboarding remotely. Upon purchase, you will provide necessary information to facilitate setup, including network topology and access details as requested by the provider. The onboarding process typically includes provisioning the Extreme Networks Managed Services Gateway, establishing secure connections to your network devices, and configuring remote monitoring and alerting. You will be assigned a dedicated account manager who will coordinate the kickoff, onboarding milestones, and regular review sessions. Once provisioning is complete, you’ll begin receiving continuous monitoring, proactive management, and access to real-time network health dashboards via the gateway. Regular reviews help align the service with evolving business needs and network changes.
Frequently asked questions
- What is included in the ResponsePLUS service? ResponsePLUS includes proactive remote monitoring, incident and problem management, proactive change and configuration management, software updates and upgrades, advanced hardware replacement (AHR) with a 4-hour parts replacement window, and access to the Extreme Networks Managed Services Gateway with real-time visibility, reports, and inventory. It also includes a dedicated account manager and onboarding reviews, plus email support and a service depot option.
- What does 4-hour advance parts replacement mean? It means that, for covered products, parts replacement is prioritized with a target response time of four hours to reduce downtime and maintain network availability.
- Is there a term length for this service? Yes. The service is offered for a 1-year term to ensure consistent coverage, maintenance, and the expected level of reliability.
- Do I need to install anything on my end? No on-site software installation is required. Onboarding is performed remotely by Extreme Networks, and the Managed Services Gateway is configured to monitor and manage your network from the provider’s side.
- How do I access reports and network health data? You gain access through the Extreme Networks Managed Services Gateway, which provides real-time health insights, performance metrics, security alerts, saved configurations, and standardized network reports that help you track progress and plan capacity.
- Who manages my account? A dedicated Managed Services Account Manager is assigned to your organization, coordinating reviews, updates, and ongoing support to ensure alignment with your goals.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.1 ★★★★★
Based on 20 reviews
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Product Reviews
★★★★★ 5
Glow and play - pups favorite!
Color: A) 2-Pack (2.5" Balls)
I can't say enough good things about this glowing fetch ball! It's perfect for outdoor play at night—my dog loves chasing it in the dark, and the bright glow keeps the fun going even after sunset. What really impresses me is the quality; this ball has withstood my pup's enthusiastic chewing (and believe me, he can demolish a regular ball in seconds). It’s durable and built to last, making it a fantastic investment for any dog owner. If you're looking for a fun nighttime activity, this glowing fetch ball is a must-have!
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Reviewed in the United States on January 15, 2026
★★★★★ 5
My Dogs Favorite for throwing
Color: D) 2-Pack Lattice (3.25" Balls), Color: D) 2-Pack Lattice (3.25" Balls)
We brought our new adoptee home end of July, and I quickly had to find him replacements for his tennis balls because those balls are inherently abrasive and our yard has sand which gets in the fuzz and makes them extra abrasive and they were already causing tooth wear (our previous shepherd chewed tennis balls like gum for a week after his adoption, wore his teeth tips enough I noticed and I took them from him too but this guy didn't like the hand me down replacement, it was too big for his preference so I had to hunt down different ones for the current dog).
I tried the glow in the dark Chuk It ones, but he doesn't like to carry them, or the smaller regular chukits... My current dog prefers these web style ones. I like glow in the dark stuff and it makes them easier to find in the evening or over night (if you have night adjusted eyes and not a lot of lights in the yard these are VERY glowy at night). Now I know he likes them I am thinking winter is coming and I may lose the glow color in the Michigan snow, so I'm here to order some in some in non snow camouflage because I want to be able to play in the winter without as much groping for hiding balls (literally he will chase and then snub any other balls in the yard I throw except the huge jolly ball but that isn't a fetch type ball, its a thrash toy. these are the only ones he will actually return for me to swap and throw indefinitely).
I included video and a picture of them at the local beach. They float with enough above the water for maybe a few ants to use them as a flotation device, but take a bit of time to come to the surface when they splash down. I think brighter colors will help make them easier to find in the water as well as the snow.
I think my dog likes them because the webbing design makes it easier to grip, even when slobbery his teeth can get a hold in the gaps (so can fingers haha) without slipping too badly. They also compress almost flat and boing back into shape and seem to be durable over at least 6 weeks of summer living in the yard, so far so good. They don't have a huge amount of mass so they don't whip super far but if you get a technique down you can get very reasonable distance on throws. He doesn't gnaw on them, so I can't speak to resistance to actual shearing attempts with teeth, just grab and chomp for fun, then holding in his mouth.
My dog weighs about 68 lbs (we are trying to gain a bit), he is a German Shepherd, and this size fits him well (can't remember which size I got but usually Amazon shows what size the reviewer got near the title of the review. They're big enough I'm not worried he will accidentally swallow or choke on them, small enough his mouth fits them comfortably, his grip is secure because of the gaps, and he loves them. I suggest get two at least unless your pooch is super good about dropping it and letting you pick it up. With two, I can whip a ball, find the one he just dropped, and by the time he is back, I have the other one in hand. He knows I won't throw it unless he drops the one he just returned (I will wait for him to remember this), and this makes it way easier to play thow and bring it almost back (he often drops it at speed when he is nearly back to me so it rolls past me) without playing chase me for the toy... and makes reinforcing Drop It as an safe thing to do, like he isn't going to lose out if he drops the fun ball in his mouth, I have the second ball to mark (say YES!!! when he drops it) and immediately reward by throwing the ball I already had... he loves them enough that he thinks other balls are stupid so I don't want to throw a less cool ball to exchange for the cool ones haha
Anyway hope this was helpful, Im off to order some of these balls in brighter colors for lake and snow visibility.
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Reviewed in the United States on September 20, 2024
★★★★★ 4
Fun Glow Balls for Night Play, Great Value
Color: A) 2-Pack (2.5" Balls)
The Chew King 2 Piece Glowing Fetch Balls are a solid, budget-friendly alternative to Chuck-It glow balls. While my pups prefer the mouth feel of the Chuck-It balls, these still provide bright, visible fun for dusk or nighttime play, and can even be used indoors with a flashlight to get the game going.
Durable, glowing, and engaging—a good option for evening fetch sessions which always insures that our pups get a great night of rest.
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Reviewed in the United States on January 6, 2026
★★★★★ 5
Durable, Perfect Size, and Glows
Color: A) 2-Pack (2.5" Balls)
I bought these for my 23 pound Bojack (Boston Terrier/Jack Russel) mix and he absolutely loves them. He’s an aggressive chewer that has destroyed Kong toys. This ball has just enough flex or give in it that he can’t tear it apart as it compresses in on itself. After about 6 months it started to wear down and tear a bit by the hole so I just tossed it and gave him the other one. I’ll be buying more of these as they wear out over time.
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Reviewed in the United States on May 14, 2026
★★★★★ 5
A Must for Nighttime Fetch!!
Color: A) 2-Pack (2.5" Balls)
These are an absolute Must!! We have an ESS who is nearly 2yo and destroys Every toy he has. For some reason, he doesn't try to annihilate these glow balls. If he chomps on them, it's just for a moment while he is bringing it back to you. Has just a little weight to them so it goes far enough when thrown and a nice bounce when we have to play in the house, due to weather. Wish the bright 'glow' held a little longer but stays dim for quite some time and overall, just Awesome! Also purchased the 'chuck it' brand and sent them back because these were so much better. Will be buying more, if ever needed, but haven't had to because they are So Durable.
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Reviewed in the United States on April 12, 2026