SKU: 88001589660

HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention - Extended Service - 5 Year - Service Exttapdriv Svc

Sale price$911.02 Regular price$1012.24
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Ships within 48 hours · Estimated delivery Aug 12 - Aug 17

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Description

HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention - Extended Service - 5 Year - Service Exttapdriv SvcThe HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention is your reliable solution for extended service and support. Tailored for businesses that prioritize uptime and efficiency, this service plan provides comprehensive coverage for your HPE hardware. With a duration of 5 years, you can enjoy peace of mind knowing that technical care is just a call away. This extended service package incorporates a robust set of features that

The HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention is your reliable solution for extended service and support. Tailored for businesses that prioritize uptime and efficiency, this service plan provides comprehensive coverage for your HPE hardware. With a duration of 5 years, you can enjoy peace of mind knowing that technical care is just a call away. This extended service package incorporates a robust set of features that enhance usability, reliability, and dependability for your critical systems.

  • Comprehensive Defective Material Retention: Retain defective parts for further analysis or repair while ensuring minimal impact on your operations.
  • Next Business Day On-site Service: Dependable service response time, ensuring your hardware issues are addressed within the next business day, enhancing your operational efficiency.
  • Parts and Labor Included: Enjoy hassle-free service with both parts and labor covered, eliminating unexpected costs and maintaining your budget.
  • Expert Technical Support: Access to HPE's skilled technicians, ready to assist with any issues that may arise, ensuring quick resolutions and minimal downtime.
  • Flexible Coverage: With service available 9 x 5, you can rest assured that your business needs are met during working hours, with added peace of mind.

Technical Details of the product

Service Duration: 5 Years
Service Coverage: 9 x 5
Service Response Time: Next Business Day (within 100 miles)
Maintenance Type: On-site
Inclusions: Parts & Labor

How to Install

To activate your HPE Pointnext Tech Care Basic service, follow these simple steps:

  1. Purchase the service package from an authorized HPE reseller or directly through HPE.
  2. Receive your service activation code and documentation via email or physical mail.
  3. Contact HPE technical support to register your service package using the provided activation code.
  4. Keep your service documents in a safe location for future reference.
  5. In case of an issue, call HPE support to initiate service requests based on your coverage.

Frequently Asked Questions

What is Comprehensive Defective Material Retention?

This feature allows you to retain defective parts for future analysis or repair while receiving replacement parts to ensure minimal disruption to your service.

How quickly can I expect service?

You can expect next business day on-site service for any issues reported within 100 miles of your location, ensuring quick resolutions to keep your business running smoothly.

Are parts and labor covered under this service?

Yes, both parts and labor are included in the service package. This comprehensive coverage helps you avoid unexpected expenses and ensures your systems are maintained at peak performance.

What hours is support available?

Support is available during business hours, 9 x 5, giving you reliable assistance when you need it most.

How do I contact HPE for service requests?

You can contact HPE technical support through their customer service line or the support portal to initiate any service requests under your HPE Pointnext Tech Care Basic plan.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 88001589660

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4.6 ★★★★★
Based on 24 reviews
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Verified Purchase
Noah Meeks
Phoenix, US
★★★★★ 5
Simply a good mouse.
Color: Black, Style: Wireless, Pattern Name: Mouse
Simply a great mouse, Love the layout of the buttons, it feels very natural is use.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 1, 2026
M
Verified Purchase
Metal Sphere
Draper, US
★★★★★ 5
Dependable, Reliable
Size: 1 Pack, Style: USB Receiver, Color: Swift Grey, Size: 1 Pack, Style: USB Receiver, Color: Swift Grey
As advertised. Logitech, best mouse for your hard-earned cheddar! It’s not that the (years) old Logitech mouse failed in any operational way, it just got that gummy, sticky surface texture that’s impossible to remove. While shopping for a replacement I noticed an off-brand mouse/keyboard combo and thought, “hey, 2 for 1”…mistake. All was well for about three weeks, long enough that when the gremlins arrived I didn’t immediately associate the new hardware. For the purposes of this discussion, gentle reader, know that I run legacy (what I affectionately refer to as, “Lazarus”) builds. Rigs that started life running Windows Vista/7, died, and that now, resurrected, run 10 and 11, and all that that implies. So, when a mouse started stuttering, of course I thought it was a gremlin in the machine, right? I spent more days than I am comfortable sharing with you pouring over processes and background apps, and registry trims…before Accam’s Razor suggested I eliminate the mouse as a variable. Changing the battery was ineffective, but when I swapped in the ooold Logitech…Yahtzee/Bingo/Booyah…smooth and precise…butter! All I needed was a new Logitech mouse. So, if you’re here you likely are having mouse issues of your own, or you just need one that works…this is it! 😉
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 13, 2026
P
Verified Purchase
PJJ
Massapequa, US
★★★★★ 5
Nice and a great value.
Size: 1 Pack, Style: USB Receiver, Color: Swift Grey
Hey, it works well. Just plug it in and you are ready to go. Only issue, minor, no light or color coding on back to indicate on or off.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 14, 2026
D
Verified Purchase
Damon A
Port Orchard, US
★★★★★ 5
Smooth and ergo nice mouse.
Size: 1 Pack, Style: USB Receiver, Color: Swift Grey
I needed this little thing quickly and got it within 2 hours of ordering. It was only an extra five bucks to get it now. Would have burned more than that in fuel. Works exactly as I would have expected. Perfect.
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Reviewed in the United States on June 11, 2026
N
Verified Purchase
N. Vance
Lake Worth, US
★★★★★ 5
Simple and efficient
Size: 1 Pack, Style: USB Receiver, Color: Swift Grey
This is a dandy little item. Easy to use straight out of the box, No fancy bells and whistles.but why should a mouse try to replicate commands that are on the laptop?
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 16, 2026

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