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Description
HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention - Extended Service - 5 Year - Service Gen10 Oem SvcExperience enterprise grade reliability and predictable performance with HPE Pointnext Tech Care Basic. This extended service plan combines comprehensive defective material retention with on site maintenance, ensuring your Gen10 infrastructure stays online when it matters most. Designed for organizations that demand fast, dependable support and minimal downtime, this 5 year coverage delivers the peace of mind you need to power critical workloads,
Experience enterprise-grade reliability and predictable performance with HPE Pointnext Tech Care Basic. This extended service plan combines comprehensive defective material retention with on-site maintenance, ensuring your Gen10 infrastructure stays online when it matters most. Designed for organizations that demand fast, dependable support and minimal downtime, this 5-year coverage delivers the peace of mind you need to power critical workloads, protect your hardware investment, and keep your IT operations aligned with business goals. With on-site service, a dedicated response framework, and the assurance of Parts & Labor included, you can trust HPE Pointnext to help you optimize uptime, maximize productivity, and reduce operational risk across your data center ecosystem.
- Maximize uptime with a 5-year Extended Service that includes Comprehensive Defective Material Retention, ensuring defective parts are managed promptly and replaced or accounted for under the agreed policy to minimize unplanned downtime and disruption to your core applications.
- On-site service coverage during standard business hours (9x5) combined with a Next Business Day parts and labor promise, helping you keep critical systems online and accelerating remediation when failures occur, even in complex Gen10 environments.
- Fast, predictable response within 100 miles of your site, so technicians arrive quickly to diagnose, repair, or replace components, reducing the time your systems spend in degraded modes and preserving service levels for mission-critical workloads.
- Gen10 OEM Svc compatibility tailored for HP Enterprise Gen10 hardware, delivering maintenance and service fidelity that aligns with original specifications while simplifying procurement, renewals, and account management across your technology stack.
- Comprehensive maintenance and Parts & Labor inclusion provide a holistic service experience, covering routine upkeep, diagnostic work, replacement parts, and skilled labor to ensure transparent costs and consistent performance over the life of the system.
Technical Details of HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention - Extended Service - 5 Year - Service Gen10 Oem Svc
- Service Type: HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention - Extended Service
- Coverage Window: 9x5 On-site support with Next Business Day parts and labor
- Service Duration: 5 Years
- Response Radius: Up to 100 miles from the customer site
- Service Location: On-site maintenance and service delivery
- Inclusions: Parts & Labor, Maintenance services, and Comprehensive Defective Material Retention
- Target Hardware: Gen10 OEM Svc compatible systems
- Delivery Model: Proactive and reactive support designed to minimize downtime and maximize system availability
how to install HPE Pointnext Tech Care Basic with Comprehensive Defective Material Retention - Extended Service - 5 Year - Service Gen10 Oem Svc
Activation and onboarding of this service plan are straightforward and designed to be seamless for IT teams managing Gen10 infrastructure. Follow these steps to ensure your coverage is properly configured and ready to deliver rapid support when you need it most:
- Confirm eligibility and capture essential hardware identifiers, including model numbers, serial numbers, and SKUs for all Gen10 devices intended to be covered under the plan. This information ensures accurate alignment with the OEM specifications and service entitlement.
- Initiate service activation with your HP/HPE Pointnext representative or authorized reseller. Provide the device details, organization name, billing information, and preferred contact points to set up account records and service contracts.
- Schedule a service enrollment and establish preferred on-site support windows. Clarify the 9x5 coverage expectations, Next Business Day response commitments, and any site access or safety requirements to ensure technicians can reach the equipment efficiently.
- Prepare the site and device inventory for service visits. Ensure accessible power and network connectivity as needed, remove obstacles to equipment bays, and maintain updated contact information so the on-site team can coordinate with your team upon arrival.
- Confirm SLA terms, document the scope of coverage, and keep a copy of the service agreement and related work authorization. Maintain a central point of contact for ongoing communications, ticket updates, and renewal reminders to guarantee continuity and optimal coverage throughout the 5-year term.
Frequently asked questions
- Q: What does Comprehensive Defective Material Retention mean in this service? A: It means defective components identified under coverage are managed according to the policy, with either replacement parts provided or the defective material retained as part of the service workflow, helping to minimize downtime and maintain system integrity.
- Q: How long does the service last, and what happens at renewal? A: The plan is a 5-yearExtended Service, offering long-term stability and predictable budgeting. Renewal details are handled through HPE Pointnext or your authorized reseller, with a seamless transition to continued support and updated terms if needed.
- Q: Is this service available for all Gen10 configurations? A: The service is designed for HPE Gen10 hardware and is aligned with OEM specifications to ensure compatibility and consistent performance across supported Gen10 deployments.
- Q: What coverage is provided in terms of on-site support and response time? A: The plan provides on-site support during 9x5 business hours with Next Business Day parts and labor, and service visits can be scheduled within a 100-mile radius of the customer site to expedite repairs and maintenance.
- Q: How do I activate or enroll in this service? A: Activation typically involves contacting your HP/HPE Pointnext representative or a certified reseller, providing device details, confirming the service scope, and scheduling initial on-site assessments or maintenance visits as required by the agreement.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.1 ★★★★★
Based on 5 reviews
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Product Reviews
★★★★★ 5
Tried + tested on Caribbean vacation
Size: 6 Fl Oz (Pack of 1)
First let me start by saying I have an inflammatory condition so I needed a sunscreen that didn’t contribute to making my symptoms worse like many of the other sunscreens with harsh chemicals. This sunscreen is phenomenal! We just got back from a week in the Caribbean sun in Antigua/Barbuda, and I did not burn once! But there are some key things you must know before buying so that you can apply it properly and get the best protection. First, you must shake the can for about 20 seconds before each use. This way it mixes the sunscreen and applies it correctly. If you spray it and it comes out clear you have not shaken it up enough. It should spray solid white. Second, rub it in quickly after you spray it because it dries fast. Note that this does leave a white cast, but it’s not as bad as everyone says. I have light olive skin (half Hispanic, half white) and I tan easily but I also burn easily. When I applied it, it went on white but I just took the time and rub it in really well. The white cast will fade a little once it dries but it will also sit on top of the skin which is helpful to know when you need to re-apply. I applied in the morning about 20 min before getting in the sun. *Apply before putting on your swim suit! If it gets on your swimwear, it will leave white marks*. The sunscreen stayed on through pool and ocean use without rubbing off. I only needed to reapply on the tops of my shoulders once in the afternoon. Also, this is not to say that you won’t burn. While I was in the intense sun, I also spent time in the shade throughout the day just to make sure I was giving my skin breaks from the heat. But for being in the sun like I was, I am VERY impressed with this sunscreen. And for it only being spf 30, it protected me better than expected in the harsh Caribbean sun. I usually come home from vacations with a little burn but absolutely none this time! Just be sure to take time to apply it correctly and you should be good! I’d rather have a slight, minimal white cast than be burnt and miserable. It’s worth it! I’ll be using this stuff from now on.
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Reviewed in the United States on August 20, 2023
★★★★★ 5
Excellent spray coverage
Size: 6 Fl Oz (Pack of 1)
Love how this sprays! It isn’t just a line like all other spray sunblock this has a wide nosal and covers more. Great product!
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Reviewed in the United States on May 21, 2026
★★★★★ 4
I am super white and have great skin which is super surprising ...
I just started using this product and I wanted to write because I thought some of the reviews were mixed when I read them. I used to use Zinka's spray but they changed their formula and now it is a greasy mess, that never dries do not buy that, I wrote the company and they do not care. First and foremost this bottle is heavy so I am not sure if the shaker ball is heavy or what but a 6oz bottle should not be this heavy so that might be a marketing ploy, hope I don't run out and just have a shaker ball. I am super white and have great skin which is super surprising as my childcare was being dumped off at the local pool in TX without sunscreen during the summers, but I attribute that to using a zinc based sunscreen for the past 10-15 years. I use this everyday, rain or shine as I live in TX and it never rains long and winter here has sunshine too. I use it on my face, hands and decolletage. Yes, my face, under my make up or not. Here are the issues, this makes a super white paste that does not fade into the skin if you go too heavy. So you have to rub it in and even then there is a whiteness, and I am already a white gal. I too am longing for a day of clear zinc sunscreen. But none on the market I have found that are not an oily mess that cause breakouts. I like the dry texture of this spray, and if I spray a thin layer I do not need to rub, so that is perfect for me on my face as most make up I put over it has spf protection anyways, so no problem there, and this stuff stays on 12 hours or more. I think the cost is high, I used to pay around $10 a bottle for zinka but it was not as heavy as this so I will see how long this lasts. But so far except for the cost and the having to rub it in I really like this product.
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Reviewed in the United States on October 24, 2016
★★★★★ 5
My favorite sunscreen
Size: 6 Fl Oz (Pack of 1)
I love this sunscreen and have been carrying a can in my bag all this summer. To address a couple of common complaints:
“It’s not sheer at all”: “Sheer” does not mean the same thing as “clear,” people. This spray is white and absolutely does rub in to be sheer as advertised. It leaves a slight (“sheer”) white tinge after rubbing in, but it’s not super noticeable on my pale skin. It might be more problematic on darker skin tones. (Also, it should be noted that there is literally no such thing as clear mineral sunscreen- you will have to choose between a product like this and a clear one containing endocrine disruptors. I’d rather look a little pasty, personally.)
“My whole family used this and got burned”: You need to shake the can before spraying, as per the instructions. These sprays are made of zinc (the active, protective ingredient) in a liquid suspension. If you spray without shaking the can first, you risk getting all liquid and no zinc particles, and then yes, you will burn. I’m pretty sensitive and this sunscreen has not failed me yet.
“It’s hard to get off”: This is true. It is hard to get off. But why would you want a sunscreen to come off easily?? This stuff is water resistant to an impressive degree. In the evening if it takes a vigorous scrubbing to get it off, I consider the exfoliation a bonus.
Also, my nozzles have worked just fine and the cans last me quite a good amount of time.
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Reviewed in the United States on August 5, 2019
★★★★★ 5
It really is water resistant
Size: 6 Fl Oz (Pack of 1)
This stuff is great. Normally when buying a green sunscreen, I have to sacrifice the aerosol feature and default to a lotion. This has a very neutral scent and sprays easily and evenly. It is zinc-based, so it will leave a white haze on your skin. I did need to rub it in after spraying, which helped minimize the white hue. It does love bathing suits, so be prepared to also rub the zinc powder into your bathing suit, otherwise it will be spray painted white. I used this while tubing and did not get burned--just nice and toasty-tan. The biggest downside is that it has a very slight stickiness/tackiness to it. I showered twice before I finally felt like it was all off my skin. But at least it didn't come off in the river!
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Reviewed in the United States on September 3, 2019