The Outdoor Plus Florence Concrete Fire Pit

The Outdoor Plus Florence Concrete Fire PitThe Florence is a study in proportion. Where most fire pits draw the eye up, the Florence sits wide and low a clean cylindrical form in GFRC concrete that anchors a space rather than competing with it. Handcrafted in the USA, it works equally well as a centerpiece for a large entertaining area or a focal point in a more intimate setting. Six sizes available, from the compact 32" to the commanding 72" each with 65,000 BTU output, except the 72" which

The Florence is a study in proportion. Where most fire pits draw the eye up, the Florence sits wide and low — a clean cylindrical form in GFRC concrete that anchors a space rather than competing with it. Handcrafted in the USA, it works equally well as a centerpiece for a large entertaining area or a focal point in a more intimate setting.

Six sizes available, from the compact 32" to the commanding 72" — each with 65,000 BTU output, except the 72" which steps up to 160,000 BTU for larger gatherings. Choose your finish, fuel type, and ignition. Everything is made to order — allow approximately 4 weeks for production.

As with all GFRC concrete pieces, slight variations in color and texture are part of the material. No two are identical.

Key Features

• Handcrafted in the USA from GFRC concrete
• Low, wide cylindrical design — a clean architectural statement
• Six size options from 32" to 72"
• 65,000 BTU (160,000 BTU on the 72" model)
• 304 stainless steel round burner and pan
• Available in natural gas or propane
• Multiple ignition options — match-lit through low voltage electronic
• ANSI and CSA certified
• Made-to-order — slight color and texture variation is natural to the material

FAQs

Specifications

Product Manuals

The Outdoor Plus Florence Concrete Fire Pit is designed for straightforward setup. Most configurations can be assembled in under 30 minutes with basic hand tools, and a complete instruction manual specific to your ignition type is included with your purchase.

Please note that all gas line connections must be performed by a licensed gas professional to ensure safety and local code compliance. The following manuals are available to support your specific configuration:

• Match Lit Manual — for standard match lit models
• Match Lit with Flame Sense Manual — for enhanced safety ignition
• Flame Sense with Push Button Manual — for push-button electronic ignition
• Plug & Play Ignition System (30 DC) Manual — for plug-and-play electronic models
• Low Voltage Ignition System (30 DC) Manual — for low-voltage wired configurations

Our product specialists are available before and after delivery to answer any setup questions and help ensure your experience is seamless from day one.

Shipping

The Outdoor Plus Florence Concrete Fire Pit ships via freight carrier with complimentary curbside lift gate delivery included on every order — no hidden fees. Estimated delivery is 2–3 weeks from the date of purchase. Once your order ships, you will receive a tracking number and the freight carrier will contact you to schedule a delivery appointment at your convenience.

Please note: Curbside delivery means the carrier will unload your order to the curb or end of your driveway. If you require inside delivery or white glove service, please select the White Glove Delivery upgrade at checkout.

Inspect your shipment carefully upon delivery before signing. If any damage is visible, note it on the delivery receipt and contact us immediately at [email protected].

Refund & Return Policy

All sales of The Outdoor Plus products are final once the order has been confirmed and submitted to the manufacturer. Because each piece is built to your configuration — size, finish, fuel type, and ignition system — we are unable to accept returns or exchanges on custom-configured orders.

Damaged or defective items: If your product arrives damaged or with a manufacturing defect, contact us within 48 hours of delivery at [email protected] with photos of the damage and your order number. We will work directly with The Outdoor Plus to resolve the issue promptly.

Order cancellations: Cancellations may be accommodated if requested before the order has been submitted to the manufacturer. Once in production, cancellations are not possible. Contact us immediately at [email protected] if you need to cancel.

Warranty

The Outdoor Plus, Inc., warrants the product against manufacturing defects that prevent safe and correct operation of the product commencing from the date of original sale or shipment from TOP. The warranty on parts and in-house labor will apply only to claims presented to us by our original customer and is in lieu of all other warranties expressed or implied. Please refer to the Warranty Chart below for warranty periods. The defective product must be shipped back with an RMA (Return Merchandise Authorization) issued by TOP for that specific product, which states the nature of the defect or warranty claim. Product to be returned should be packed carefully- The Outdoor Plus is not responsible for shipping damage on returned items. The original purchase information will be required. RMAs are only valid for 30 days from the date of issue by TOP and will not be processed if received after the expiration date. The RMA number must be indicated on the outside of the return package, and a copy of the RMA should be placed in the package with the product. If a product is delivered incorrectly, it is the recipient's responsibility to notify TOP within 48 hours. TOP is not responsible for incorrect or damaged packages and shipments 48 hours after they have been received.

Our warranty does not cover items that have been damaged by overheating, modification, abuse, improper storage, installation, or maintenance. This warranty excludes claims for incidental or consequential damage and indirect collateral expenses arising from product defects or warranty recovery. Products manufactured by TOP, including cLCus Certified models, cannot be altered or modified in any way.

The Outdoor Plus is not responsible for local codes and will not accept a return on any product that is not approved for installation. Please check with your local authorities or governing agencies for proper approvals before purchasing. TOP is not responsible for the actions, including negligence of the installer.