SHIPPING QUOTES:

Please contact us to receive a shipping quote. Please Include the name of your business, the complete delivery address, contact name, phone number, and email address. Let us know if you have a dock, forklift, or a viable way to unload the freight.

In order to get an accurate quote Be sure to indicate if the shipment is going to a business or a residential location, if you will require a liftgate for delivery, or if there is limited access for delivery as we use freight carriers who deliver via tractor trailer trucks.  Each of these services are an additional $100 per service. If you do not let us know prior to shipping of any additional services you will need, we will send you an invoice for the services,   

Customer satisfaction is our #1 goal at MS Restaurant & Equipment Sales.  Please let us know if you would like to purchase additional insurance for shipping. WE ARE NOT RESPONSIBLE FOR ANY DAMAGES THAT OCCUR DURING SHIPPING.  It is recommended to purchase additional insurance for your product.  **Please inspect your product once you receive it for any damage. ** All freight claims are to be dealt with through the shipping company.  We ship via LTL common carrier.

PARA ENVIOS: 

SE HABLA ESPAÑOL SI SE NECESITA:  Para poder darle la información correcta para un envío necesito esta  información: Necesito el nombre, número y email completo de la persona a que se va contactar para el envío? Necesitó la dirección completa y de donde vamos a enviar. Si se va enviar a domicilio o a un negocio? Cuales son las horas de operación? Se pudiera meterse un camión sin problemas? Necesita cita para el envío?

LISTINGS:

IF AN ITEM IS LISTED WITH MORE THAN ONE ITEM AVAILABLE YOU MAY NOT GET THE ONE PICTURED.  Please ask before purchasing the item,If you have any questions. All items will be in almost the same condition if not identical condition.

PAYMENT TERMS:

We accept ACH, PayPal, and all major credit cards. Pennsylvania Residents are required to pay the 6% sales tax. Payment must be received in 3 days, if payment is not received by the end of the 3rd day the item will be relisted, and you forfeit your bid. 

SHIPPING:

We ship Monday through Friday 9:00 am - 4:00 pm eastern standard time. Once payment is received your item will usually ship the same day if going by UPS Ground. Freight Items will ship 1-2 business days of receiving payment to allow crating and packing. Please contact us to receive a shipping quote, also be sure to include whether this is going to a business or residential location and if you a lift gate or if you have a loading dock and please make sure to let us know if this is a limited access area. Please include the name of your business and a good contact telephone number. Our #1 goal at MS Restaurant & Equipment Sales is Customer Satisfaction!  Please let us know if you would like to purchase additional insurance for shipping, WE ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT OCCURS DURING SHIPPING.  We recommend that you purchase additional insurance for your product.  PLEASE INSPECT YOUR PRODUCT ONCE YOU RECEIVE IT FOR ANY DAMAGE.  ALL FREIGHT DAMAGE CLAIMS ARE TO BE HANDLED DIRECTLY WITH THE SHIPPING COMPANY.  WE DO USE A PROFESSIONAL LTL FREIGHT COMPANY.

RETURN POLICY

ALL USED OR REFURBISHED ITEMS SOLD WILL HAVE A 30 DAY RETURN POLICY, IF ITEMS ARE RETURNED THERE IS A 20% RESTOCK ON ALL ITEMS AND BUYER MUST PAY FOR THE ITEM TO BE SHIPPED BACK. IF USED EQUIPMENT IS GAS, WATER, 208 VOLTS OR HIGHER, OR 3 PHASE ELECTRICAL, IT MUST BE INSTALLED BY A PROFESSIONAL RESTAURANT EQUIPMENT TECHNICIAN WHO IS LICENSED IN YOUR STATE. IF YOU CANNOT PROVIDE PROOF (I.E INVOICE, WORK ORDER) OF PROFESSIONAL INSTALLATION, THEN RETURNS WILL NOT BE HONORED. NO QUESTIONS ASKED.

Thank You,

Mike Sponsler- MS Restaurant & Equipment Sales LLC

717-602-3959